We understand the importance of user experience and each place we create contributes to the lasting impressions of the healthcare setting, at all scales.

We understand at detail scale the importance of a seamless indoor/outdoor experience, at Precinct scale creating generous public domain areas, and at neighbourhood scale the relationship with broader character and context, connections to local movement networks and blue green corridors.

Tract is a specialist in working within multidisciplinary team environments. Our unique skill and personnel structure ensures we are proactive in the inclusion of client and stakeholders throughout planning and design processes.

Our team is both passionate and professional, determined to collaborate in the design process by regularly work-shopping and ensuring project ownership at all levels. We have a wealth of experience, across an extensive portfolio of health projects over many years, working with multidisciplinary consultant teams.

We support, defend and manage the evolution of the public domain design throughout the project from initial master planning through to construction.

By putting users first, we ensure healthcare settings have a cohesive approach, meet functional requirements, and provide an intuitive wayfinding and experiential richness.

We welcome a Co-design methodology for actively engaging with a broad range of people in the design of health care environments. Our team at Tract have extensive experience in collaborating with design consultants, end users and service providers, to embed collective experience into design solutions.

Our experience and research illustrate that engagement with stakeholders in this way ensures the design outcomes are well informed and fit for purpose.

Our involvement with major projects has built an extensive understanding of key requirements and a knowledgeable response to user groups’ expectations and needs.

To support this, Tract has access to a wide range of tools and techniques for engagement, including TractConnect, an in-house engagement service which can be augmented to assist in this process.

Our healthcare projects focus on providing culturally welcoming, safe and connected spaces to support Aboriginal people and their community when accessing healthcare and employment.

In particular, utilising collaborative design workshops which have a focus on Country allows a comprehensive design founded in appreciation and respect for the land and culture. To support this, Tract has commenced a formal reconciliation journey through the implementation of a Reconciliation Action Plan which is endorsed by Reconciliation Australia.